Clicking from the Driver’s Power Seat While Using the Height or Tilt Adjustment – 2016-2018 Honda Pilot & 2017-2019 Ridgeline

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Service Bulletin

A18-034
April 16, 2018
Version 1

 

Clicking from the Driver’s Power Seat While Using the Height or Tilt Adjustment

 

AFFECTED VEHICLES

Year Model Trim VIN Range
2016-18 Pilot EX, EX-L, Touring, Elite ALL
2017-19 Ridgeline RT-L, RTL-T, RTL-E, Black Edition ALL

 

SYMPTOM

When adjusting the driver’s seat height or tilt, the power seat does not move or moves just a small amount and clicks loudly during operation.

 

POSSIBLE CAUSES

The vertical transmission assembly (VTA) unit has a stripped internal gear.

 

CORRECTIVE ACTION

Replace the height adjust VTA unit and/or tilt adjust VTA unit.

 

TOOL INFORMATION

Part Name Tool Number Quantity
Meshing Tool 07AAF-2GAA100 1
U-Joint Removal Tool – See note below before ordering. OTC7248 Clicking from the Driver's Power Seat While Using the Height or Tilt Adjustment - 2016-2018 Honda Pilot & 2017-2019 Ridgeline | small light 1
Adapter G – See note below before ordering. 07XAF-001050B 1

 

NOTES

  • The U-Joint Removal Tool and Adapter G can be substituted with a commercially available 6-inch C-clamp with a 1-inch foot.
  • The U-Joint Removal Tool is a required dealer tool. If you need another one, call the Honda Tool and Equipment program at 888-424-6857.

 

PARTS INFORMATION

NOTE

The VTA unit is universal. The same unit is used for either tilt or height.

Part Name Part Number Quantity
VTA Unit (Tilt or Height) for driver’s side with non-memory seat (Includes grease and 3 nuts) 81603-T2F-A31 1
VTA Unit (Tilt or Height) for driver’s side with memory seat (Includes grease and 3 nuts) 81603-T2F-A51 1

 

WARRANTY CLAIM INFORMATION

The normal warranty applies.

Operation
Number
Description Flat
Rate
Time
Defect
Code
Symptom
Code
Template
ID
Failed
Part
Number
7491A5 Replace the height VTA unit (non-memory seat). 1.0 hrs 01801 04202 A18034A 81603-T2F-A31
7491A3 Replace the tilt VTA unit (non-memory seat). 1.0 hrs 01801 04202 A18034B 81603-T2F-A31
7491D8 Replace both VTA units (non-memory seat). 1.1 hrs 01801 04202 A18034C 81603-T2F-A31
7491A5 Replace the height VTA unit (memory seat). 1.0 hrs 01801 04202 A18034D 81603-T2F-A51
7491A3 Replace the tilt VTA unit (memory seat). 1.0 hrs 01801 04202 A18034E 81603-T2F-A51
7491D8 Replace both VTA units (memory seat). 1.1 hrs 01801 04202 A18034F 81603-T2F-A51

 

Skill Level: Repair Technician

 

INSPECTION

NOTES

  • Before replacing a VTA unit, check which VTA unit is causing the noise and replace only the affected unit.
  • In most cases, only one VTA unit is damaged. It is rare to replace both.

 

Height Adjust VTA

Adjust the seat height. If you hear a loud clicking or ratcheting from the seat height VTA unit and the height adjustment does not move very much, go to REPAIR PROCEDURE A (HEIGHT ADJUST VTA REPLACEMENT).

 

Tilt Adjust VTA

Adjust the seat tilt. If you hear a loud clicking or ratcheting from the seat tilt VTA unit and the tilt adjustment does not move very much, go to REPAIR PROCEDURE B (TILT ADJUST VTA REPLACEMENT).

 

SETTING UP THE MESHING TOOL

  1. Make sure the set screws are installed on the meshing tool. If they are not installed, install them without passing through the inner cutout of the tool.

set screws

  1. Install the meshing tool onto the U-Joint Removal Tool (T/N OTC7248) or universal 6-inch C-clamp. Hand tighten the set screws with a hex tool.

NOTE

If you are using a 6-inch C-clamp, the foot of the C-Clamp must be 1-inch in diameter for the meshing tool to fit correctly.

U-Joint Removal Tool

  1. If you are using the U-Joint Removal Tool (T/N OTC7248), install Adaptor G (T/N 07XAF-001050B).

Adaptor G

 

REPAIR PROCEDURE A (HEIGHT ADJUST VTA UNIT REPLACEMENT)

CAUTION
Be careful; there are many sharp edges. Wear protective gloves. Always wear protective eyewear when using a hammer or impact tools.

 

  1. Turn the ignition switch to the ON position and check if the SRS indicator comes on for about 6 seconds, then turns off.
    • If the indicator comes on, then turns off after about 6 seconds, go to step 2.
    • If the indicator does not come on, or if it stays on, check the SRS DTC and record it.
  2. Adjust the seat to the highest position possible, then lower by about 1/2 inch.
  3. Disconnect the battery negative cable and wait at least 3 minutes before continuing.
  4. Remove the affected seat and seat cushion cover/pad. Refer to the service information for the model and model year you are working on.

NOTES

  • Do not remove the cushion cover from the foam pad. Remove both parts as an assembly.
  • For reference during assembly, take a photo of the harness routing and clip location layout as shown.
  • Ventilated seat is shown. It may differ slightly from the seat you are repairing.

Remove the affected seat and seat cushion cover/pad

  1. Remove the seat ventilator from seat bottom (if equipped).

seat ventilator

  1. Remove any harnesses or harness clips that will prevent removal of the cushion pan.
  2. Remove the four 10 mm bolts from the front cushion pan.

four 10 mm bolts

  1. Lift the cushion pan, and hold it up with a bungee cord or set the seat on its back on a clean surface to keep the cushion pan out of the way.
  2. Disconnect the VTA unit connector.

VTA unit connector

  1. Remove the VTA unit nuts, then remove the VTA unit.

VTA unit nuts

NOTES

  • If the seat frame is too low and you cannot access the VTA unit nut, use an open end wrench.
  • If it is difficult to remove the VTA unit after removing the nuts, hit the center shaft of the VTA unit with a punch tool and hammer to remove it.

hit the center shaft of the VTA unit with a punch

  1. Raise the seat as much as possible by pulling the seat frame as shown. This allows easier meshing of the gear teeth when installing the new VTA motor.

NOTE

The photo below shows how the seat should look after it is raised.

Raise the seat as much as possible

CAUTION
Place a hammer handle (or similar tool) between the upper and lower sections of the seat frame to prevent the rear of the frame from collapsing and pinching fingers. Remove the blocking hammer ONLY when you have installed and aligned the new VTA motor.

 

Place a hammer handle (or similar tool) between the upper and lower sections

  1. Wipe off any excess grease from the seat frame gear teeth with a paper towel or clean rag.

Wipe off any excess grease

 

  1. Apply the provided grease to the new VTA unit motor splines.

NOTE

Only 1/8th of the grease packet is needed. Do not use the whole packet.

Apply the provided grease

 

  1. Mount the new VTA unit onto the seat frame.

Mount the new VTA unit

  1. While applying pressure to keep the VTA unit against the seat frame, use a rubber mallet or plastic hammer to hit the frame downwards. This will allow the VTA unit splines to align and engage with the frame gear.

While applying pressure to keep the VTA unit against the seat frame, use a rubber mallet or plastic hammer to hit the frame downwards

  1. Make sure the VTA unit splines and seat frame gear are properly engaged. The VTA unit center shaft should be protruding from the frame.

NOTES

  • You may need to adjust or remove the blocking hammer handle if it is preventing proper gear engagement.
  • Use caution as the seat will NOT be fully supported and may collapse or pinch fingers until the new VTA unit is secured to the seat frame.

The VTA unit center shaft should be protruding from the frame

  1. Place the meshing tool as shown. Center the tool on the pinion shaft protruding from the VTA unit.

NOTICE

  • DO NOT over tighten the C-clamp.
  • DO NOT attempt to install the VTA unit without using the meshing tool. Seating the VTA unit by tightening the nuts will damage the VTA unit.

Place the meshing tool as shown

  1. Gradually tighten the C-clamp until the VTA unit shaft is protruding out of the frame. Once the VTA unit shaft is protruding, go to the next step.

NOTICE

  • DO NOT over tighten the C-clamp.
  • DO NOT attempt to install the VTA unit without using the meshing tool. Seating the VTA unit by tightening the nuts will damage the VTA unit.

Gradually tighten the C-clamp

  1. With the C-clamp still in place, install the new VTA unit nuts and snug them with a wrench.

With the C-clamp still in place, install the new VTA unit nuts and snug them

  1. Remove the C-clamp, and torque the nuts to 25 N•m (18 lb-ft).

Remove the C-clamp, and torque the nuts

  1. Make sure the VTA unit is supporting the seat’s weight, then remove the blocking hammer or tool.
  2. Connect the VTA unit connector.
  3. Lower the seat cushion pan, and install the bolts. Torque the bolts to 7 N•m (5 lb-ft).

Lower the seat cushion pan, and install the bolts

  1. Route and install the harnesses and the harness clips.

NOTE

Make sure the routing is correct by looking at the photo you took before disassembly.

  1. Install all other removed parts in the reverse order of removal, and install the seat.
  2. Reconnect the battery.
  3. If you are repairing a memory seat, clear the driving position memory as outlined in the service information.
  4. Make sure the height and tilt functions on the seat work properly and the noise is gone.
  5. Turn the ignition switch to the ON position and check if the SRS indicator comes on for about 6 seconds, then turns off.
    • If the indicator comes on, then turns off after about 6 seconds, the procedure is complete.
    • If the SRS indicator did not perform correctly at the beginning of the procedure, check to see if the same problem exists. If there are additional problems, make sure all of the reassembly steps were completed.

 

REPAIR PROCEDURE B (TILT ADJUST VTA UNIT REPLACEMENT)

CAUTION
Be careful; there are many sharp edges. Wear protective gloves. Always wear protective eyewear when using a hammer or impact tools.

 

  1. Turn the ignition switch to the ON position and check if the SRS indicator comes on for about 6 seconds, then turns off.
    • If the indicator comes on, then turns off after about 6 seconds, go to step 2.
    • If the indicator does not come on, or if it stays on, check the SRS DTC and record it.
  2. Adjust the seat to the highest position possible.
  3. Disconnect the battery negative cable and wait at least 3 minutes before continuing.
  4. Remove the affected seat and seat cushion cover/pad. Refer to the service information for the model and model year you are working on.

NOTES

  • Do not remove the cushion cover from the foam pad. Remove both parts as an assembly.
  • For reference during assembly, take a photo of the harness routing and clip location layout as shown.
  • Ventilated seat is shown. It may differ slightly from the seat you are repairing.

Remove the affected seat and seat cushion cover/pad

  1. Remove the seat ventilator from the seat bottom (if equipped).

seat ventilator

  1. Remove any harnesses or harness clips that will prevent the removal of the cushion pan.
  2. Remove the four 10 mm bolts from the front cushion pan.

four 10 mm bolts

  1. Lift the cushion pan, and hold it up with a bungee cord or set the seat on its back on a clean surface to keep the cushion pan out of the way.
  2. Disconnect the VTA unit connector.

VTA unit connector

  1. Remove the VTA unit nuts.

VTA unit nuts

  1. Remove the metal screw clip on top of the VTA unit with a clip removal tool.

NOTE

Make sure you do not damage or lose the metal screw clip.

metal screw clip

  1. Remove the VTA unit.

NOTE

If it is difficult to remove the VTA unit after removing the nuts, hit the center shaft of the VTA unit with a punch tool and hammer to remove it.

hit the center shaft of the VTA unit with a punch

  1. Raise the seat as much as possible by grabbing the seat frame as shown. This allows easier meshing of the gear teeth when installing the new VTA motor.
CAUTION
Place a hammer handle (or similar tool) between the upper and lower sections of the seat frame to prevent the rear of the frame from collapsing and pinching fingers. Remove the blocking hammer ONLY when you have installed and aligned the new VTA motor.

 

Raise the seat as much as possible

  1. Wipe off any excess grease from the seat frame gear teeth with a paper towel or clean rag.

Wipe off any excess grease

  1. Apply the grease provided in the kit to the new VTA unit splines.

NOTE

Only 1/8th of the grease packet is needed. Do not use the whole packet.

Apply the grease provided

  1. Mount the new VTA unit to the seat frame.

Mount the new VTA unit

  1. While applying pressure to keep the VTA unit against the seat frame, use a rubber mallet or plastic hammer to hit the frame downwards. This will allow the VTA unit splines to align and engage with the frame gear.

While applying pressure to keep the VTA unit against the seat frame, use a rubber mallet or plastic hammer to hit the frame downwards

  1. Make sure the VTA unit splines and seat frame gear are properly engaged. The VTA unit center shaft should be protruding from the frame.

NOTES

  • You may need to adjust or remove the blocking hammer handle if it is preventing proper gear engagement.
  • Use caution as the seat will NOT be fully supported and may collapse or pinch fingers until the new VTA unit is secured to the seat frame.

VTA unit center shaft should be protruding from the frame

  1. Place the meshing tool as shown. Center the tool on the pinion shaft protruding from the VTA unit.

NOTICE

  • DO NOT over-tighten the C-clamp.
  • DO NOT attempt to install the VTA unit without using the meshing tool. Seating the VTA unit by tightening the nuts will damage the VTA unit.

Place the meshing tool as shown

  1. Gradually tighten the C-clamp until the VTA unit shaft is protruding from the frame. Once the VTA unit shaft is protruding, go to the next step.

NOTICE

  • DO NOT over-tighten the C-clamp.
  • DO NOT attempt to install the VTA unit without using the meshing tool. Seating the VTA unit by tightening the nuts will damage the VTA unit.

Gradually tighten the C-clamp

  1. With the C-clamp still in place, install the new VTA unit nuts and snug them with a wrench.

With the C-clamp still in place, install the new VTA unit nuts and snug them

  1. Remove the C-clamp, and torque the nuts to 25 N•m (18 lb-ft).

Remove the C-clamp, and torque the nuts

  1. Install the metal screw clip.

Install the metal screw clip

  1. Make sure the VTA unit is supporting the seat’s weight, then remove the blocking hammer or tool.
  2. Connect the VTA unit connector.
  3. Lower the seat cushion pan, and install the bolts. Torque the bolts to 7 N•m (5 lb-ft).

Lower the seat cushion pan, and install the bolts

  1. Route and install the harnesses and the harness clips.

NOTE

Make sure the routing is correct by looking at the photo you took before disassembly.

  1. Install all other removed parts in the reverse order of removal, and install the seat.
  2. Reconnect the battery.
  3. If you are repairing a memory seat, clear the driving position memory as outlined in the service information.
  4. Make sure the height and tilt functions on the seat work properly and the noise is gone.
  5. Turn the ignition switch to the ON position and check if the SRS indicator comes on for about 6 seconds, then turns off.
    • If the indicator comes on, then turns off after about 6 seconds, the procedure is complete.
    • If the SRS indicator did not perform correctly at the beginning of the procedure, check to see if the same problem exists. If there are additional problems, make sure all of the reassembly steps were completed.

END


A18-034
April 16, 2018
Version 1

https://www.nhtsa.gov/recalls?nhtsaId=10135066

https://static.nhtsa.gov/odi/tsbs/2018/MC-10135066-9999.pdf

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SaleBestseller No. 8
OBD2 Scanner Code Reader AL600, ABS& SRS Scanner Diagnostic Tool with Active Test, TOPDON Scanner for Car with Oil/BMS/SAS Reset Service, Full OBD2 Functions Automotive Scan Tool, Lifetime Free Update
  • [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
  • 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
  • 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
  • [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
  • [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
SaleBestseller No. 9
OBD2 Scanner TOPDON AD500 Oil/SAS/Throttle Reset Engine/ABS/SRS/Transmission, Diagnostic Scan Tool, AutoVIN, Car Check Engine Code Reader with Battery Test, Lifetime Wi-Fi Free Update
  • [🔥🔥Oil/SAS/Throttle Reset] New 3 reset functions are available! TOPDON ArtiDiag500 OBD2 scanner with Oil /SAS/Throttle Reset to maintain your vehicle systems safely. 🚩Just Click "Upgrade" to obtain 3 special reset functions.
  • 🚗[OBD2 Scanner] The TOPDON OBD2 scanner performs all ENG/AT/SRS/ABS diagnostics with 4-in-1 graphic live data. 🚩It covers all OBD2 tests for 60 manufacturers and 10000+ model. It also features 5-second one-touch AutoVIN, 🚩a free one-touch lifetime upgrade through WiFi, library DTC, 9 languages, 🚩printable auto-generated report with email sharing, 🚩smooth Android 7.0, 16GB ROM, 🚩vivid 5-inch touchscreen, and up to 10 hours of battery life.
  • [🔥🔥4 Car System Code Reader] The TOPDON OBD2 scanner accesses 4 systems: 🚩Engine/ABS/SRS/Transmission. It identifies the ECU version, pull DTCs with 4-in-1 graphic live data and DTC explanation to identify issues, erase DTCs to turn off the warning lights after repair (For cars made in 2005 and newer). In order to help you extend the lifespan of your vehicle while improving performance, this code reader also includes all obd2 test modes to solve the major concerns for all vehicles.
  • 🚗[User-Oriented TOPDON OBD2 Scanner] With this scan tool's touchscreen and rubberized buttons, you may easily navigate through menus or process while following a logical path even when wearing gloves. With 16GB on-board memory, the scanner enables for the recording of several diagnostic reports, which can be shared via email and printed for review. Along with this, you can 🚩upgrade your software for free for lifetime with one-touch over Wi-Fi for that help update the features and expanding car coverage.
  • 🚗[Multiple Functions] The Smart AutoVIN of this TOPDON OBD2 scanner keeps track of your manual selections for vehicle make, model, and year and directs you to the suitable diagnostics. 🚩Max 4 Live Data streams integrated for much easier data processing. Diagnostic feedback online with this diagnostic tool to help you get tough repair operations well-completed. Real-time car battery voltage monitoring identifies probable vehicle defects.
Bestseller No. 10
TOPDON AD500 OBD2 Scanner Car Code Reader Scan Tool, Engine ABS SRS Transmission Diagnostics Tool, Oil/Throttle/SAS/TPMS/BMS/EPB Reset Car Scanner, Free Upgrade for DIY
  • 👍【Professional 4 Systems Diagnostics】For DIYers addressing typical concerns like engine, transmission, ABS, and SRS, the TOPDON AD500 vehicle scanner provides specialized diagnostic solutions. It effortlessly interprets and eliminates fault codes and scrutinizes data streams, ensuring the prompt detection of issues.
  • 👍【6 Reset Functions】The AD500 car diagnostic tool offers essential features like Oil Reset, Throttle Adaptation, SAS/TPMS/BMS/EPB Reset. Easily reset oil change indicators, fine-tune throttle response, and recalibrate steering angle sensors for optimal vehicle performance and maintenance convenience.
  • 👍【Works Easier with AD500】The AD500 scanner combines a 5” touchscreen with buttons for easier and seamless operation. Elevate your diagnostic experience with DTC Lookup, Diagnostic data record, and printing diagnostic reports via email. Stay up to date with lifetime free upgrades via Wi-Fi, ensuring your tool is always equipped with the latest features.
  • 👍【Fast Diagnostics, Instant Support】With AutoVIN, instantly obtain crucial vehicle details for expedited diagnostic processes. The AD500 code reader not only facilitates data stream recording for later review but also acts as a battery voltage monitor, providing valuable insights into your vehicle's battery health. If you encounter any diagnostic hurdles, share feedback with TOPDON for prompt professional support.
  • 👍【Upgraded ArtiDiag500 for Peak Performance】Experience enhanced performance with the upgraded AD500 diagnostic tool, boasting a 4-core 1.5GHz CPU, 2GB RAM + 32GB ROM, and seamless operation with Android 11.0. Enjoy extended battery life with its 3350mAh capacity. Plus, benefit from TOPDON's 1-year quality backup for added peace of mind.

Last update on 2024-03-22 / Affiliate links / Images from Amazon Product Advertising API

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