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NHTSA ID Number: 10057046
Manufacturer Communication Number: SVC-14-058
Summary
HONDA: WHEN VEHICLE IS NOT MOVING, ELECTRIC POWER STEERING FEELS HEAVIER AND HARD TO TURN AND AN EXTENDED WARRANTY HAS BEEN ISSUED FOR SOME TO 10 YEARS FROM ORIGINAL DATE OF PURCHASE OR 150,000. MODEL 2006-09 CIVIC SI. *PE
A14-058
September 23, 2014
ATB 52126 (1409)
Warranty Extension: Electric Power Steering With DTC 32-09 or 61-04
(Replaces 09-043, Steering Feels Heavy; EPS Indicator Comes On With DTC 32-09 or 61-04)
AFFECTED VEHICLES
Year | Model | Trim | VIN Range |
2006–08 | Civic Hybrid | ALL | Check the iN VIN status for eligibility |
2006–09 | Civic | Si 2-door | Check the iN VIN status for eligibility |
2007–09 | Civic | Si 4-door | Check the iN VIN status for eligibility |
2007–08 | Fit | ALL | Check the iN VIN status for eligibility |
BACKGROUND
American Honda is extending the warranty on the EPS (electric power steering) to 10 years from the original date of purchase or 150,000 miles, whichever comes first.
This warranty covers vehicles where the steering feels heavier than normal, or is hard to turn, particularly when the vehicle is not moving, and the EPS indicator comes on with DTC 61-04 (open/short in the EPS motor harness [steering diagnosis]) or DTC 32-09 (current sensor [initial diagnosis]) stored.
The warranty extension does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded or similar title under any state’s law.
CORRECTIVE ACTION
If DTC 61-04 and/or DTC 32-09 is stored, replace the EPS control unit.
CUSTOMER NOTIFICATION
Owners of affected vehicles will be sent a notification of this warranty extension starting in September 2014. Before doing work on a vehicle, verify its eligibility by doing an iN VIN status inquiry.
PARTS INFORMATION
Part Name | Year/Model | Part Number | Quantity |
EPS Control Unit | 2006 Civic Hybrid | 39980-SNC-A01 | 1 |
2007–08 Civic Hybrid | 39980-SNC-A02 | 1 | |
2006 Civic Si 2-door | 39980-SVB-A01 | 1 | |
2007–09 Civic Si 2-door | 39980-SVB-A02 | 1 | |
2007–09 Civic Si 4-door | 39980-SVJ-A01 | 1 | |
2007 Fit Base with A/T | 39980-SLN-A11 | 1 | |
2007 Fit Base with M/T | 39980-SLN-A01 | 1 | |
2007 Fit Sport with A/T | 39980-SLN-A31 | 1 | |
2007 Fit Sport with M/T | 39980-SLN-A21 | 1 | |
2008 Fit Base with A/T | 39980-SLN-A12 | 1 | |
2008 Fit Base with M/T | 39980-SLN-A02 | 1 | |
2008 Fit Sport with A/T | 39980-SLN-A32 | 1 | |
2008 Fit Sport with M/T | 39980-SLN-A22 | 1 |
WARRANTY CLAIM INFORMATION
NOTE: Make sure that you enter any stored DTCs in the DTC field of the warranty claim.
Operation Number | Description | Flat Rate Time | Defect Code | Symptom Code | Failed Part Number |
5131K7 | 2006–08 Civic Hybrid: Replace the EPS control unit. | 0.8 hour | 5Z100 | JG400 | 39980-SNC-A02 |
5131K7 | 2006–09 Civic Si:
Replace the EPS control unit. |
0.8 hour | 5Z100 | JG300 | 39980-SVB-A02 |
5131K7 | 2007–08 Fit:
Replace the EPS control unit. |
0.8 hour | 5Z100 | JG500 | 39980-SLN-A32 |
Skill Level: Repair Technician
INSPECTION AND REPAIR PROCEDURE
Connect the HDS and check the DTC.
Is DTC 32-09 or 61-04 stored?
YES – Write down the DTC on the RO, then go to the EPS replacement procedure for the applicable vehicle.
NO – This bulletin does not apply. Continue with normal troubleshooting.
EPS Control Unit Replacement – Civic (includes Civic Hybrid)
- Make sure the ignition switch is turned to LOCK (0), then disconnect the negative cable from the 12 V battery.
- Remove the front passenger’s dashboard undercover:
- Gently pull out the rear edge to detach the clips.
- Pull the undercover away to release the pins from the holders.
- For some models: Disconnect the footwell light connector.
- Remove the front passenger’s door sill trim by detaching the hooks and tabs from the front passenger’s side kick panel and the B-pillar lower trim. Then remove the door sill trim by pulling it up to detach its clips.
- Pull the front door opening seal away as needed, pull the passenger’s kick panel back by hand to detach its clips, then remove the kick panel.
- Disconnect the EPS control unit connectors.
- Remove the three mounting nuts from the EPS control unit, then remove the control unit.
- Install the new EPS control unit, torque the three mounting nuts to 8 N·m (7.2 lb-ft), and reconnect the connectors.
- Reconnect the negative cable to the 12 V battery.
- Enter the audio system anti-theft code.
- With the ignition switch in LOCK (0), connect the HDS to the vehicle’s DLC.
- Turn the ignition switch to ON (ll).
- Make sure the HDS communicates with the vehicle and the EPS control unit. If it does not, troubleshoot the DLC circuit.
- From the EPS MENU, select MISCELLANEOUS TEST, then TORQUE SENSOR LEARN, and follow the screen prompts.
NOTE: The torque sensor is temperature sensitive. When memorizing the torque sensor neutral position, the ambient temperature must be above 68 degrees F (20 degrees C). If the torque sensor learn is not done correctly, the steering effort will not be equal in both directions.
- Turn the ignition switch to LOCK (0).
- Reattach the kick panel, then reattach the door opening seal.
- Reattach the door sill trim.
- Reattach the dashboard undercover.
EPS Control Unit Replacement – Fit
- Make sure the ignition switch is turned to LOCK (0), then disconnect the negative cable from the battery.
- Remove the driver’s dashboard undercover:
- Turn the lock knob.
- Gently pull down the rear edge to detach the clip.
- Pull the undercover away to release it from the clip on the body and to release its pin from the kick panel.
- Remove the three mounting nuts from the EPS control unit, then remove the EPS control unit.
- Install the new EPS control unit, torque the three mounting nuts to 8 N·m (7.2 lb-ft), and reconnect the connectors.
- Reconnect the negative cable to the battery.
- Enter the audio system anti-theft code.
- With the ignition switch in LOCK (0), connect the HDS to the vehicle’s DLC.
- Turn the ignition switch to ON (ll).
- Make sure the HDS communicates with the vehicle and the EPS control unit. If it doesn’t, troubleshoot the DLC circuit.
- From the EPS MENU, select MISCELLANEOUS TEST, then TORQUE SENSOR LEARN, and follow the screen prompts.
NOTE: The torque sensor is temperature sensitive. When memorizing the torque sensor neutral position, the ambient temperature must be above 68 degrees F (20 degrees C). If the torque sensor learn is not done correctly, the steering effort will not be equal in both directions.
- Turn the ignition switch to LOCK (0).
- Reinstall the under-dash fuse/relay box.
- Reinstall the driver’s dashboard undercover.
END
4 Affected Products
Vehicle
MAKE | MODEL | YEAR |
HONDA | CIVIC | 2006-2009 |
1 Associated Document
Customer Satisfaction Campaigns
Warranty Extension: Electric Power Steering With DTC 32-09 or 61-04
https://www.nhtsa.gov/recalls?nhtsaId=10057046
CSC-10057046-2175.pdf 283.607KB
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This product presentation was made with AAWP plugin.
SEOCONTENT-START
October 2014 Warranty Extension: Electric Power Steering With DTC 32-09 or 61-04 Dear Civic Si Owner: On some 2006-09 Civic Si vehicles, the electric power steering may feel heavier than normal or is hard to turn, particularly when the vehicle is not moving. To ensure your confidence in our product, American Honda is extending the warranty of the electric power steering to 10 years from the original date of purchase, or 150,000 miles, whichever comes first. This warranty extension provides coverage for the current owner and any subsequent owners. No action is required on your part unless you experience a problem. The warranty extension is valid except for any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded, or similar title under any state’s law. What should you do? If the steering feels heavier than normal, contact any authorized Honda dealer for an appointment to have it repaired. Please plan to leave your vehicle at the dealer for one full day to allow them flexibility in scheduling. Lessor Information Please forward a copy of this notice to the lessee. What to do if you feel this notice is in error Our records show that you are the current owner or lessee of a 2006-09 Civic Si involved in this warranty extension. If this is not the case, or the name/address information is not correct, please fill out and return the enclosed, postage-paid Information Change Card. We will then update our records. If you previously paid to have the electric power steering module replaced because of heavier feel than normal or is hard to turn, particularly when the vehicle is not moving, even if you no longer own the vehicle, you may be eligible for reimbursement. Refer to the attached Reimbursement Form for eligibility requirements, instructions, and the reimbursement procedure. If you have questions. If you have any questions about this notice, or need assistance with locating a Honda dealer, please call Honda Automobile Customer Service at 1-800-999-1009, and select option 4. You can also locate a dealer online at Hondacars.com. We apologize for any inconvenience this campaign may cause you. Sincerely, American Honda Motor Co., Inc. Honda Automobile Division FOR DEALER USE ONLY: REFERENCE SVC BULLETIN #14-058 JG3 Octubre del 2014 Extension de garantia: Direccion asistida electrica con DTC 32-09 o 61-04 Estimado propietario de un vehiculo Civic “Si”: En algunos vehiculos Civic “Si” 2006-2009, la direccion asistida electrica puede sentirse mas pesada de lo normal o es dificil de dar vueltas, particularmente cuando el vehiculo no se esta moviendo. Para asegurar su confianza en nuestro producto, American Honda esta extendiendo la garantia de la direccion asistida electrica a 10 anos de la fecha original de compra o 150.000 millas, lo que ocurra primero. Esta extension de garantia brinda cobertura al propietario actual y a cualquier propietario subsiguiente. No se requiere ninguna accion de su parte a menos que usted experimente alg(m problema. La extension de garantia es valida excepto para cualquier vehiculo que se haya declarado como perdida total o vendido como chatarra por una institucion financiera o compania de seguro, o sobre el que se haya emitido un titulo de “mercancia averiada” o similar conforme a las leyes de cualquier estado. lQue debe hacer? Si la direccion se siente mas pesada de lo normal, comuniquese con cualquier concesionario Honda autorizado para coordinar una cita para que esta sea reparada. Por favor haga planes para dejar su vehiculo en el concesionario por un dia complete, para permitirles flexibilidad en la programacion. lnformacion para el arrendador Por favor envie una copia de esta notificacion al arrendador. Que debe hacer si considera que esta notificaci6n es erronea Nuestros registros indican que usted es propietario o arrendador de un vehiculo Civic “Si” 2006-2009, el cual forma parte de esta extension de garantia. Si no es el caso, o si la informacion de nombre/direcci6n no esta correcta, por favor Ilene y devuelva la Tarjeta de Cambio de lnformaci6n anexa con el porte pagado. Con esto actualizaremos nuestros registros. Si usted previamente pago por el reemplazo del modulo de la direcci6n asistida electrica debido a que se sentia mas pesada de lo normal o era dificil de dar vueltas, particularmente cuando el vehiculo no estaba en movimiento, aunque usted no sea el propietario actualmente, usted puede calificar para recibir un reembolso. Consulte el formulario para Reembolso que se encuentra anexo para los requisites de elegibilidad, las lnstrucciones y el procedimiento de reembolso. Si tiene preguntas. Si tiene preguntas acerca de esta notificacion o si necesita asistencia para ponerse en contacto con un concesionario Honda, por favor comuniquese con Atencion al Cliente de Autom6viles Honda al 1-800- 999-1009 y seleccione la opcion 4. Usted tambien puede ubicar un concesionario en linea en Hondacars. com. Le pedimos disculpas por cualquier inconveniente que esta campana pudiera causarle. Atentamente, American Honda Motor Co., Inc. Division Automotriz de Honda PARA USO DEL CONCESIONARIO SOLAMENTE: REFERENCIA BOLETIN DE SERVICIO #14-058 JG3 Eligibility Requirements Instructions for Reimbursement Honda Warranty Extension You may be eligible for reimbursement if you meet all three requirements: • You paid to have your electric power steering repaired because it felt heavier than normal or was hard to tum, particularly when the vehicle was not moving. Repairs made after the notice date must be performed by a Honda dealer. • You owned the vehicle at the time of repair. You are still eligible if you no longer own the vehicle. • You provide a paid invoice. Please complete this form and attach the items listed below. Failure to include all requested information will result in delays and possible denial of your request. Your invoice must include: 1. Vehicle Identification Number (VIN) 2. Name and Address of the repair facility 3. Itemized cost of repair – parts and labor 4. Date the work was completed 5. Proof of Payment – copy of the canceled check, bank statement, or credit card receipt showing that you paid for the repair. Cash payments must be documented on the invoice. Please submit copies only. These documents will not be returned. Repairs were performed at (check one): □ Authorized Honda Dealer D Independent Repair Facility Reimbursement Request Mail this completed form and requested documents to: American Honda Motor Co., Inc. Honda Automobile Customer Service P.O. Box 2964 Torrance, CA 90509-2964
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