Power Tailgate Will Not Open from the Outside in Cold Weather – 2012-2015 Honda CR-V & 2011-2014 Odyssey

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A16-063
August 23, 2016
04560 Version 1

 

Power Tailgate Will Not Open from the Outside in Cold Weather

 

AFFECTED VEHICLES

Year Model Trim VIN range
2012–14 CR-V ALL ALL
2015 CR-V 2WD 5J6RM3…FL000001 thru 5J6RM3…FL014778
2015 CR-V 2WD 2HKRM3…FH000001 thru 2HKRM3…FH524634
2015 CR-V 2WD 3CZRM3…FG000001 thru 3CZRM3…FG707117
2015 CR-V AWD 5J6RM4…FL000001 thru 5J6RM4…FL058879
2015 CR-V AWD 2HKRM4…FH000001 thru 2HKRM4…FH645400
2011–13 Odyssey ALL ALL
2014 Odyssey ALL 5FNRL5…EB000001 thru 5FNRL5…EB075566

 

SYMPTOM

The power tailgate won’t open in temperatures near freezing or colder, but will open in warmer temperatures.

 

POSSIBLE CAUSES

The power tailgate outer handle switch doesn’t work in cold weather.

 

CORRECTIVE ACTION

Replace the power tailgate outer handle switch.

 

PARTS INFORMATION

Part Name Part Number Quantity
Tailgate Opener Switch (CR-V) (non-smart key) 74810-T0A-A02 Power Tailgate Will Not Open from the Outside in Cold Weather - 2012-2015 Honda CR-V & 2011-2014 Odyssey | small light 1
Tailgate Opener Switch (CR-V) (smart key) 74810-T1W-A01 1
Tailgate Opener Switch (2011–12 Odyssey EX, LX) 74810-TF0-003 Power Tailgate Will Not Open from the Outside in Cold Weather - 2012-2015 Honda CR-V & 2011-2014 Odyssey | small light 1
Tailgate and Camera Handle Switch (2011–13 Odyssey EX, LX, EX-L EX-L RES) 74810-TK8-A00 Power Tailgate Will Not Open from the Outside in Cold Weather - 2012-2015 Honda CR-V & 2011-2014 Odyssey | small light 1
Tailgate and Camera Handle Switch (2011–13 Odyssey EX-L Navi, Touring) 74810-TK8-A10 Power Tailgate Will Not Open from the Outside in Cold Weather - 2012-2015 Honda CR-V & 2011-2014 Odyssey | small light 1
Tailgate and Camera Handle Switch (2014 Odyssey EX-L Navi, Touring) 74810-TK8-A20 Power Tailgate Will Not Open from the Outside in Cold Weather - 2012-2015 Honda CR-V & 2011-2014 Odyssey | small light 1
Tailgate and Camera Handle Switch (2014 Odyssey LX, EX, EX-L, EX-L RES) 74810-TK8-A30 Power Tailgate Will Not Open from the Outside in Cold Weather - 2012-2015 Honda CR-V & 2011-2014 Odyssey | small light 1

 

WARRANTY CLAIM INFORMATION

Odyssey

The normal warranty applies

LON Description Flat Rate Model/ Year Trim Replacement Part Number Template ID Failed Part Number
8231A8 Replace the tailgate

outer handle switch.

0.5 hr 2011–12 LX/ EX 74810-TF0-003 Power Tailgate Will Not Open from the Outside in Cold Weather - 2012-2015 Honda CR-V & 2011-2014 Odyssey | small light 16-063A 74810-TK8-A00 Power Tailgate Will Not Open from the Outside in Cold Weather - 2012-2015 Honda CR-V & 2011-2014 Odyssey | small light
2011–13 EX-L 74810-TK8-A00 Power Tailgate Will Not Open from the Outside in Cold Weather - 2012-2015 Honda CR-V & 2011-2014 Odyssey | small light 16-063B 74810-TK8-A00 Power Tailgate Will Not Open from the Outside in Cold Weather - 2012-2015 Honda CR-V & 2011-2014 Odyssey | small light
2013 LX/ EX
2011–13 EX-L (Navi)/ Touring) 74810-TK8-A10 Power Tailgate Will Not Open from the Outside in Cold Weather - 2012-2015 Honda CR-V & 2011-2014 Odyssey | small light 16-063C 74810-TK8-A00 Power Tailgate Will Not Open from the Outside in Cold Weather - 2012-2015 Honda CR-V & 2011-2014 Odyssey | small light
2014 EX-L (Navi)/ Touring 74810-TK8-A20 Power Tailgate Will Not Open from the Outside in Cold Weather - 2012-2015 Honda CR-V & 2011-2014 Odyssey | small light 16-063D 74810-TK8-A00 Power Tailgate Will Not Open from the Outside in Cold Weather - 2012-2015 Honda CR-V & 2011-2014 Odyssey | small light
2014 LX/ EX/ EX-L/ EX-L RES 74810-TK8-A30 Power Tailgate Will Not Open from the Outside in Cold Weather - 2012-2015 Honda CR-V & 2011-2014 Odyssey | small light 16-063E 74810-TK8-A00 Power Tailgate Will Not Open from the Outside in Cold Weather - 2012-2015 Honda CR-V & 2011-2014 Odyssey | small light

 

 

CR-V

The normal warranty applies

LON Description Flat Rate Model/Year Trim Replacement Part Number Template ID Failed Part Number
8231A7 Replace the tailgate

outer handle switch.

0.5 hr 2012–15 Non Smart Key 74810-T0A-A02 Power Tailgate Will Not Open from the Outside in Cold Weather - 2012-2015 Honda CR-V & 2011-2014 Odyssey | small light 16-063F 74810-T0A-A02 Power Tailgate Will Not Open from the Outside in Cold Weather - 2012-2015 Honda CR-V & 2011-2014 Odyssey | small light
2012–15 With Smart Key 74810-T1W-A01 16-063G 74810-T0A-A02 Power Tailgate Will Not Open from the Outside in Cold Weather - 2012-2015 Honda CR-V & 2011-2014 Odyssey | small light

 

Defect Code: 03214
Symptom Code: 03217
Skill Level: Repair Technician

 

REPAIR PROCEDURE – CR-V

  1. Remove the tailgate lower trim.

Nutstailgate lower trim

 

  1. Remove the tailgate upper trim panel.

tailgate upper trim panel

 

  1. Remove the tailgate side trim panels.

tailgate side trim panels

 

  1. Remove the tailgate pull pocket.

tailgate pull pocket

 

  1. Remove the tailgate lower trim panel.

tailgate lower trim panel

 

  1. Remove the two nuts, then remove the tailgate outer handle switch

2P connector

 

  1. Install the new switch.
  2. Install all parts in the reverse order of removal.

END

 

REPAIR PROCEDURE – ODYSSEY

  1. Remove the tailgate upper trim.

tailgate upper trim

 

  1. Remove the left and right tailgate side trim.

tailgate side trim

 

  1. Remove the tailgate pull pocket.

tailgate pull pocket

 

  1. Pull out the tailgate lower trim panel by hand to detach the clips, then remove it.

tailgate lower trim panel

 

  1. From inside the tailgate, remove the nuts, then remove the rear license trim.

Nuts

rear license trim

 

  1. Disconnect the 2P connector from the tailgate outer handle switch.

2P connector

 

  1. Remove the two nuts.

two nuts

 

  1. If equipped, disconnect the rearview camera 6P connector.
  2. Remove the tailgate outer handle switch.

NOTE: The illustration shows with rearview camera.

rearview camera

 

  1. Install the new switch.
  2. Install all remaining parts in the reverse order of removal.

END

 

 

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